Customer Service
Inbound automotive and web assistance for online auto parts distributor. Bilingual assistance to customers with transaction status, website assistance, and customer support. We provide product expertise, shipment tracking, and refund assistance.
Fraud Services
Inbound and Outbound verification of purchases and credit card services, investigative process to proactively determine and resolve possible fraudulent activity.
Inbound Customer Sales
Inbound automotive and web assistance sales for an online auto parts distributor. We provide Bilingual upsell and sales initiatives to customers that are looking to purchase specific items based on the make and model of their automobile.
